Approach | Systems
Software & Special Applications | Typical
Classification of Specialties in MIS
- facilities planning, staff training and development, application
of new computer technology, distributed processing systems,
metrication in data processing, and systems organization and
- feasibility study and cost benefit analysis, development
of detailed system specifications, equipment selection and
configuration, software evaluation and selection, technical
supervision of programming, implementation assistance, documentation,
and user training.
Review and Enhancement
- re-evaluation of information processing requirements, complete
information system productivity audits, hardware/software
performance evaluation and fine tuning, assessment and improvement
of application program efficiency, staff productivity, data
processing operations, studies of system development and testing
procedures/environment, security and reliability.
- production planning and scheduling, inventory control, resource
allocation, least-cost formulation, transportation and distribution
logistics, personnel planning and administration, project
management/control, system simulation, corporate models, information
retrieval and analysis, process control, scientific and engineering
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RMC's Approach to MIS Design
for management information characterizes all modern organizations.
However this need is met, from the simplest verbal reporting
system to the most sophisticated computerized system, certain
basic principles must be observed if the information provided
is to contribute to effective management, at a reasonable
cost. Management information must be timely, accurate and
in a format that lends itself to decision making. The cost
of obtaining it must not exceed its value in the decision
RMC believes that an information system must be designed to
take account of the nature of the clients business,
the structure of the organization and the managerial styles
of the system users. Data to be processed should be captured
once only - and preferably by those who originate it and are
most familiar with it. This means that the information system
must be geared for simple yet efficient use by operators with
minimal system training, and must facilitate input error detection
and correction. Our goals in information system design are
to provide maximum flexibility and growth capacity for the
system while minimizing operating costs and implementation
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an information system must be audited periodically to ensure
that it is performing all the tasks required of it as efficiently
and effectively as possible. Growth of the organization, increased
volume of business, changes in the business environment, technological
changes and newly conceived information requirements all place
increased demands on existing information systems and often
cause them to be modified or extended on an ad hoc basis.
Our staff has the specialized skills and experience to perform
a thorough audit on existing information systems and to recommend
changes in design, equipment, software and procedures, to
bring them up-to-date and to peak performance.
An information system audit should be performed every three
years or when processing capacity appears to be strained and
upgrading of facilities is being considered.
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Software and Special Applications
consultants have extensive knowledge of the most up-to-date
computer technology. We have successfully designed and implemented
information systems involving:
communications and teleprocessing;
and database management systems;
real-time data processing; and
have access to a comprehensive library of application software
for use in modelling and decision making. A wide range of
operational research/management science techniques can be
implemented on computers of various sizes and capacities,
and the incorporation of our applications into operational
data processing systems can be implemented.
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is a selection of RMC's experience with computing and information
part of the Guyana Health Sector Policy and Institutional
Development Program (1999-2001) funded by IADB, RMC
designed a financial MIS/accounting system for health care
delivery at the national/regional level and for the principal
acute care facility in Georgetown.
a Strategic Information Technology Plan for implementing
the RMC designed financial and information systems for the
Guyana Ministry of Health (MOH).
a critical assessment of the financial and information systems
proposed for the Trinidad and Tobago MOH and recommended
appropriate course of action.
of a Senior Principal for a one-year period to be the Director
of the Project Management Office (PMO) of a Smart Systems
for Health project of the Ontario Ministry of Health.
The objectives for the PMO is to design infrastructure to
deliver Smart System products and services; establish standards
and policy for the future use of technology; recommend governance,
financing and security policies; coordinate efforts of health
sector and technology partners; and raise health policy
issues for determination by the Ministry of Health. About
80 professionals, including three from RMC were involved
during the course of the project.
RMCs capacity as Advisors to the Estonia/ World
Bank Health Project, several information systems were
developed and implemented for the Project Coordination Unit
(PCU) at the Estonian Ministry of Social Affairs. These
a comprehensive project accounting system, addressing
the financial reporting requirements for both the Government
and the WB. Utilizing commercial accounting software, the
accounting system was installed on the PCUs computer
systems and accounting staff trained in its use.
a project management system facilitating the planning,
scheduling and progress monitoring of project tasks. This
system was implemented on the PCUs LAN and its staff
members trained in its application. This system schedules
and monitors the projects procurement activities from
the perspectives of both performance against schedule and
specification for Corporate Subject Database Profiles.
These profiles serve as the initial guide for developing
a comprehensive information system to support the broad
information requirements associated with Estonias
future health financing system.
to the Estonia project, an assignment was conducted for
the Republic of Georgia World Bank Health Project;
and for the Albania World Bank Health Project (1999-2000).
part of RMCs work advising on restructuring its health
services, our professional staff assisted Polands
Ministry of Health and Social Welfare to develop an
information systems strategy and determine appropriate computer
hardware and software requirements. At the national and
regional levels, the scope of our work included establishing
MIS for planning and monitoring the delivery of health services.
At the institutional level, our work covered the development
of a comprehensive program for the acquisition of computer
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designed a comprehensive portfolio of computerized health
management information systems for the Ugandan Ministry
of Health to support national and district health information
needs. This included systems to gather and manage data resources;
analyze the publics health status; plan the program,
service and resource requirements; monitor the effectiveness,
cost and efficiency of the health care delivery systems;
and support research and development initiatives. Conceptual
design of an integrated health care planning system and
related planning models was also developed as a by-product
of this project.
analyzed the existing accounting and management information
system for the delivery of health care services in
the Bahamas, then designed and initiated an implementation
program of an improved, integrated, computer-based accounting
and management information system for the Ministry of Health
and the two hospitals. RMC also developed productivity standards
for the MIS based on the Canadian Health Associations
MIS guidelines, modified to reflect the Bahamian environment.
worked jointly with the provinces of British Columbia, Ontario
and Nova Scotia on computer assisted planning for Alberta
Hospitals and Medical Care. The Phase 1 feasibility
study assessed extent, costs and implications of developing
a computer-based tool to facilitate all pre-design and functional
planning. Phase 2 included development of software and hardware
completed a preliminary design of a computer-supported information
system for a provincial medical insurance plan.
developed integrated management control information systems
for the Dominica Banana Growers Association
and the St. Lucia Banana Growers Association.
designed several mini-computer systems (including system
specifica tions and hardware selection/configuration) for
data processing and management control information for small
to medium-size businesses.
behalf of a major police agency, RMC designed and implemented
a sophisticated mini-computer information system for use
in criminal investigation.
developed a management information and control system for
several national, provincial and territorial Native organizations.
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designed and implemented system software for the management
of direct-access file storage in a large-scale IBM/370 installation.
developed a computer-assisted program for hospital equipment
requirements and coordinated, evaluated and applied the
program to new and existing hospitals.
prepared and presented a training program for systems officers
of a provincial government.
provided advice on design and implementation of a computerized
purchasing system for a large basic steel producer in Canada.
a post-secondary educational institution, RMC completed
an information analysis and feasibility study, leading to
the development of a student information system.
prepared and presented a workshop designed to improve the
service capability of a computer services group within a
large government department.
participated in the development of a comprehensive, computerized
real-time system for control of production, inventory and
labour in a large manufacturing operation.